Lighting Automation Case Study Facility: A Major Regional Retail Mall Automation Issue: The mall needed maximum visual impact for the Holiday season, and was not able to operate their primary entry signs and accent lighting via the site’s Building Automation System. The lighting system had been added to the primary automation system more than 3 years before, and as a result of personnel turnover, and lost operational documents, they had no-one on staff with the ability to properly diagnose the issues with the malfunctioning lights. Furthermore, automation and lighting trades would have to be involved, presenting a finger pointing issue the customer was not wanting to deal with. Analysis: ThermaServe’s approach is one of establishing a total service relationsh

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