Damco helped the leading US and Canadian car vendor and auto finance company by implementing a comprehensive Customer Relationship Management (CRM) system to streamline their remarketing process. This solution efficiently captured lease returns, repairs, insurance checks, and subsequent leasing or auction activities. Damco’s CRM eliminated inefficiencies, improved customer data management, enhanced process visibility, and enabled seamless coordination across auto dealers, significantly boosting operational efficiency and customer service quality throughout the lease lifecycle.

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