A LEADER IN THE GLOBAL INSURANCE INDUSTRY Generali is one of the top three global insurers with millions of policyholders worldwide, including some of the world’s best known multinational companies and brands. Generali UK provides a broad and comprehensive range of insurance products, from property and casualty insurance, specialty lines protection, employee benefits and global assistance services. In the UK, Generali is the largest provider of benefit plans and is expanding into the health care market. Solutions currently in use : Jira Service Desk, Confluence A FLEXIBLE SERVICE DESK THAT SCALES WITH THE ENTERPRISE’S NEEDS CUSTOMER STORY Erin COLLINS SENIOR BUSINESS SUPPORT ANALYST ‘‘ We asked [Valiantys] for assistance with every one of our apps and for integrating them together, a

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