Case Study

A Leader in Business Process Outsourcing and IT Services Increases Contact Center Scalability and Flexibility

A Leader in Business Process Outsourcing and IT Services Increases Contact Center Scalability and Flexibility

Pages 2 Pages

Customer Case Study A Leader in Business Process Outsourcing and IT Services Increases Contact Center Scalability and Flexibility Industry BPO Oracle Products & Services Oracle CRM On Demand Oracle Fusion CRM CRM++ Computer Telephony Integration Implementation Partner CRMIT Solutions www.crmit.com Benefits ? Comprehensive CRM platform with unified screen-based telephony ? Streamlined telephony act

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