Case Study
A Leader in Business Process Outsourcing and IT Services Increases Contact Center Scalability and Flexibility
A Leader in Business Process Outsourcing and IT Services Increases Contact Center Scalability and Flexibility
Customer Case Study A Leader in Business Process Outsourcing and IT Services Increases Contact Center Scalability and Flexibility Industry BPO Oracle Products & Services Oracle CRM On Demand Oracle Fusion CRM CRM++ Computer Telephony Integration Implementation Partner CRMIT Solutions www.crmit.com Benefits ? Comprehensive CRM platform with unified screen-based telephony ? Streamlined telephony act