EXECUTIVE SUMMARY The stakes are high for the energy company of today. Gone are the days when energy providers could manage communications in an “emergency” context only. Growing threats, both natural and man-made, create a need for always-on preparedness and situational awareness. In addition to its top mandate to protect life and property, each company must meet growing regulatory requirements, such as with the environment, while operating in this perpetual state of disaster readiness. Ensuring business continuity, safety, and compliance in this new landscape starts and ends with reliable, bi-directional communication between energy companies and their stakeholders.

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