Corporate Headquarters 30 South Wacker Drive Suite 1400 Chicago, Illinois 60606 (312) 869-8500 www.hillardheintze.com Protecting What Matters ® © 2018 HILLARD HEINTZE LLC 180202 CLIENT SERVICE INDUSTRY CASE STUDY CLASSROOM CRISES A Federal Agency’s Crisis Teams Gain Threat Prevention Expertise Client’s Challenge An independent agency of the U.S. government had recently developed a workplace violence prevention program and created an internal network of Crisis Advisory Teams (CATs) to better protect the organization’s 60,000+ personnel. While the program reflected best-in-class protocols and procedures, its leaders recognized the need to enhance training. “We need threat prevention expertise to ‘extend and enhance’ our teams’ capabilities,” the client’s procurement team emph

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