A case study from HomeStreet Bank Onspring Case Study: Automation Features ©2021 Onspring Technologies LLC | onspring.com Advice from veteran Onspring user Chris Redner, AVP, ERM Systems & Operations Manager of HomeStreet Bank, who has created efficiencies from enterprise risk to incident management to customer experience and corporate insurance compliance. “Unleash your creativity.” OVERVIEW C omp an y: HomeStreet Bank Industr y: Financial Services S ize: 1,400 employees S olutions : ? Governance, Risk & Compliance Suite ? Vendor Management PROFILEFour pieces of advice, no matter where you’re at in your use of Onspring 1. Always start with a plan You can’t say, “I want it to do this,” unless you know what “this” is. So, go through a few iterations of what your end goal looks like

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