Detail Pro Shop, a Columbus-based auto detailing business, turned to ADP for scalable payroll and HR services after expanding to a second location. Owner Mike Dilger chose ADP over Paychex due to poor past experiences with the latter and was impressed by ADP’s personalized support, seamless system, and added benefits like retirement plans, health insurance, and employee self-service tools. ADP also provided Upnetic Google Ads marketing support at no extra cost, helping the shop close 70–80% of leads. Dilger appreciates ADP’s reliability, robust features, and quick, dedicated customer service.

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