A 24X7 Fax Solution For A 24X7 Pharmacy
A 24X7 Fax Solution For A 24X7 Pharmacy
2 PagesCASE ST UDY A 24X7 FAX SOLUTION FOR A 24X7 PHARMACY XM FAX CLOUD FOR THE HEALTHCARE INDUSTRY XM FaxTM Cloud automates and simplifies workflow for a fax reliant 24x7 pharmacy. THE CLIENT As a busy 24x7 specialty pharmacy, the customer provides an important service to hospices, institutions, nursing homes, residen- tial group homes and other assisted living facilities. The pharmacy specializes in veterinary compounding, prescription compounding, pain management and patient counseling. A member of the American Pharmacists Association (APhA), the pharmacy is covered by the medical information privacy provisions of the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and its regulations. THE CHALLENGE The customer was receiving over 15,000 incoming faxes from a varie
