Background 7-Eleven Stores Pty Ltd is the largest convenience and independent petrol retailer in Australia with close to 700 stores stretching along the east and west coasts. Serving an average of six customers each second, the performance and reliability of their network is a key business enabler. Historically, 7-Eleven had very limited visibility of performance across their network – including stores, regional offices, data centres and corporate head office. 7-Eleven has a lean IT structure and want to take an agile approach to ensuring the reliability of business as usual (BAU) services while supporting the rollout of digital projects. Investment in technology is strongly linked to the realisation of core business objectives, particularly in supporting the organisation to achi

Join for free to read