Case Study

50% Reduction in Deductions Write-offs and Streamlining Collections Management Process with Integrated Receivables

50% Reduction in Deductions Write-offs and Streamlining Collections Management Process with Integrated Receivables

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CUSTOMER SUCCESS STORY 50% Reduction in Deductions Write-offs and Streamlining Collections Management Process with Integrated Receivables How Brightstar improved collectors’ efficiency by 40%, reduced write-offs by 50% while reducing the A/R team size Solutions Deployed A subsidiary of SoftBank Group Corp., Brightstar is the w or l d ’ s leading mobile services company for managing devices and accessories across the wireless ecosystem. Brightstar serves 50,000+ carrier, retail and enterprise customers across 100 countries, touches over 100,000 points of sale and participates in every stage of a de v i c e ’ s lifecycle, from when i t ’ s manufactured to the moment i t ’ s time to trade it in and re-market it. They process over 100 million devices every year, providing innovative end-to-e

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