Case Study

50% COST REDUCTION BY TRANSFORMING MEMBER PORTAL EXPERIENCE FOR A LEADING HEALTHCARE INSURER

50% COST REDUCTION BY TRANSFORMING MEMBER PORTAL EXPERIENCE FOR A LEADING HEALTHCARE INSURER

Pages 3 Pages

Movate Software achieved a 50% cost reduction for a leading US-based nonprofit health insurer serving over 2 million employer-insured subscribers. Battling third-party platform upgrade costs, poor member database management, and a difficult website portal with widespread complaints, Movate transformed the member portal experience. They built an efficient in-house solution that simplified navigation, enhanced user experience, eliminated unnecessary expenses, streamlined services, and delivered superior accessibility for sustained member satisfaction and operational efficiency.

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