2xConnect, a B2B telemarketing startup, needed an end-to-end observability solution to maintain uptime and improve performance. They implemented Splunk Observability Cloud, including application monitoring, real user monitoring (RUM), and cloud logging, which provided a single dashboard view of IT operations and security. This led to a 60% reduction in downtime, enhanced visibility, and improved customer experiences. Splunk's integrations with tools like Slack and Opsgenie facilitated faster incident response, and a critical bug fix improved revenue conversion by 20%. The solution enabled 2xConnect to stay agile and maintain 100% uptime during migrations.

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