Case Study
2nd Address
To help them build the best booking experience for their users, 2nd Address partnered with Onfido to deliver identity verification during booking, powered by Onfido’s JS SDK. They looked at five alternative providers before deciding on Onfido. The solution Building a trusted platform is paramount for sharing economy marketplaces. 2nd Address’ hosts need to have confidence that the people staying in their homes are genuine, while business travellers want the assurance that the listings are legitimate. Like most online platforms, they relied on identity information to build trust, taking people from “unknown” to “verified” on their platform. Obtaining a high level of confidence around identity was key. 2nd Address asked users to submit an identity document and selfie, to be ve