Case Study
25,000 Dignity Health Patients Utilize Inquicker To Access Care During 10-Month Period
CASE STUDY 25,000 DIGNITY HEALTH PATIENTS UTILIZE INQUICKER TO ACCESS CARE DURING 10-MONTH PERIOD, 52% OF WHOM REPORT BEING NEW TO THE SYSTEMTo learn more, visit 866.783.9820. StericycleCommunications.com 2 The Challenge Dignity Health, one of the largest health systems in the U.S., was looking for an online scheduling solution that: n Improved patient access to high-quality healthcare n Allowed for system-wide scaling across multiple service lines n Easily integrated into existing practice management and CRM infrastructures n Included both online and mobile functionality The health system sought such a solution as a means for addressing two primary business challenges: 1. Potential patients had no way of knowing how long they’d wait at a Dignity Health ER or