2021: The Dawn of Flexshoring Historian Yuval Harrari told Noema Magazine in June that the world is going to be “fluid and malleable”. As we draw near to the end of 2020, this remains true. Organizational resilience continues to be contingent on employing mindful risk mitigation strategies while retaining an entrepreneurial spirit. When it comes to mitigating risk in the customer experience industry, diversification and long-term thinking are vital. Companies that partner with reliable partners that are both geographically distributed and remote workforce ready can eliminate the dangers of an unpredictable market, while optimizing for performance and cost. More to the point, organizations combining multishore teams, in remote settings, gain the advantages of reputable o

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