Case Study 20 Years and Going Strong How Novalink’s Partnership with BlackBerry has Evolved Novalink Industry: Managed Services Location: Switzerland Partnership Level: Platinum Product Offerings: BlackBerry Spark ® Suite Website: www.novalink.ch Based near Zürich, Switzerland, Novalink has an incredibly long history in the managed services space. The company has been doing business for more than two decades and works closely with over two hundred clients in the region, including several major banks and insurance agencies. Its fields of expertise include software development, IT infrastructure, business administration, and enterprise mobility. BlackBerry 20 Years and Going Strong | 2 The Critical Importance of Trust “A typical European customer wants to know very

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