15% Improvement in Store Performance in Less Than 3 Months
15% Improvement in Store Performance in Less Than 3 Months
3 PagesTHE COMPANY Papa John’s International Inc. is the world’s third-largest pizza delivery company and has been rated No. 1 for 13 of the past 15 years in customer satisfaction among all national pizza chains in the American Customer Satisfaction Index (ACSI). INDUSTRY Pizza Delivery STORES / EMPLOYEES 22 Stores / 500+ Employees REGION Florida No way to track performance and assigned tasks For a company whose motto is “better ingredients, better pizza,” Papa John’s challenge is delivering on the high standards it sets for itself. Food delivery can be a tough business, and maintaining oversight is crucial to a brand’s success. At Papa John’s Pizza, accountability is one of the company’s core values. In order to uncover operational inefficiencies and improve upon its strength
